Quick answers to common product, installation, operation and maintenance questions.
29 FAQs found
Irregular movement can be related to air in the hydraulic system, contamination, hydraulic flow, installation conditions or mechanical issues. Stop operation if abnormal movement could create a safety risk and inspect the system.
Repair possibilities depend on the cylinder model and the type and extent of damage. Contact Hidromas or an authorized service partner with the product information and details of the problem for evaluation.
Use the exact cylinder model and product code when requesting spare parts. This helps prevent components intended for similar but different cylinder models from being selected.
Seal kit availability depends on the specific cylinder model. Provide the cylinder model or product code when requesting the correct kit.
You can contact Hidromas or an authorized Hidromas partner. Providing the product code, cylinder model, vehicle/application information and photos of the installation can help speed up technical support.
Current manuals, datasheets, installation guides, parts catalogues and certificates are available in the Technical Documents section of the Knowledge Center.
Yes. When a product code is available, it is the preferred way to identify the exact product and corresponding technical information.
Yes. The Hidromas AI Assistant can help visitors find product information, technical documentation and information available in the Hidromas Knowledge Center. For critical engineering decisions or information not available in the documentation, contact Hidromas for confirmation.
Contact Hidromas with the product code, model information and, if possible, a photo of the product identification plate. Our team can help identify the product and relevant documentation.